Energise Success - Shipping Information

Mainland UK & Northern Ireland delivery (excluding Channel Islands)

You can order either online or by calling our order hotline 01604 491500. The UK includes: England, Northern Ireland, Scotland, Wales and all BFPO addresses. The post and packing cost includes first class recorded delivery and packaging of 65 pence.  Alternatively, courier delivery can be chosen at £5.95, which has been reduced from £6.75.  We use trackable post to avoid missing packages and provide you with the ability to track the order.

For tracking details please email customerservices@energiseforlife.com .

Islands, Scottish Highlands and BFPO orders

Delivery to these areas can be slightly higher than mainland deliveries. If you are concerned about the delivery cost, please ring our order hotline on (01604) 491500.

Overseas Orders (including Channel Islands & Republic of Ireland)

You can order either online or by calling our order hotline +44 1604 491500. For a list of countries we deliver to, please email.  We ship all of our overseas orders by Air Mail International Signed For or ParcelForce, depending on the weight.

International Shipping

We also automatically delivery to Australia.  If you require delivery pricing to any other country, please call +44 1604 491500.

Delivery Methods and Delivery Options

The delivery service requires a signature. You are given the option to have your order delivered by either Royal Mail Recorded Delivery or via Courier. UK Mainland Courier Deliveries are capped at £5.95.  The delivery charge for your order will be displayed on the order summary page just before you submit your order.

Please note on some occasions, products may be out of stock, in which case your order will either be partially shipped, or we will inform you that your order is being held until a date when the stock is due to arrive.

Return / Refund Policy

If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will give a full refund.

Goods must however, be returned unused, in their original packaging for a full refund to be made. If the goods are not this condition then we charge a restocking fee which takes into account the devaluation of the goods due to use/damage and an administrative cost.

Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.

If you do not receive a product, you must let us know within 10 days of placing your order, otherwise we cannot send a replacement.